Revolutionize Your
Customer Support
The most advanced support ticket system for WordPress. Streamline your workflow, automate responses, and delight your customers with Tickzo.
Powerful Features
Everything you need to provide world-class support directly from your WordPress dashboard.
Ticket Management
Organize, prioritize, and assign tickets with an intuitive drag-and-drop interface.
Email Piping
Automatically convert incoming emails into tickets and replies into email responses.
Agent Management
Manage multiple support agents with different roles and permissions efficiently.
SLA Tracking
Set deadlines and track response times to ensure you meet your service level agreements.
Canned Responses
Speed up your workflow with pre-written responses for frequently asked questions.
Auto Assignment
Automatically route tickets to the right agent or department based on smart rules.
Agent Portal
A dedicated frontend dashboard for agents to manage tickets without accessing wp-admin.
Internal Notes
Collaborate privately with your team by adding internal notes to tickets.
Satisfaction Surveys
Gather valuable feedback from customers after a ticket is resolved.
Advanced Reporting
Deep dive into your support metrics with detailed performance reports and analytics.
Public Tickets
Optionally publish tickets to build a community-driven support archive.
Email Templates
Fully customize your email notifications to match your brand identity.
Designed for Efficiency
Tickzo isn't just a plugin; it's a complete support desk tailored to your needs. Customize fields, automate workflows, and integrate seamlessly with WooCommerce.
WooCommerce Integration
View customer order history directly within the ticket view.
Custom Fields Builder
Create custom forms to collect the exact data you need.
Knowledge Base
Reduce ticket volume with an integrated self-service knowledge base.
